I contacted Kyle, the owner of KG Appliance Repair Service, after reading several reviews on Yelp. I have been dissatisfied with the last two repair services I tried, and after reading the positive reviews, I call KG. Kyle personally answered the phone, and after I explained that I had three appliances, stove, refrigerator and washer, that needed service, he immediately booked an appointment with me for the next day, Friday, July 1, 2022. Let me begin by saying that I was astonished that a person answered the phone, and that Kyle agreed to come on the day before the holiday weekend.
Kyle called on Friday, July 1, and said he was on his way, exactly when he told me he would be here. He is a very personable and polite gentleman, and he immediately started to work on the appliances. As he worked, he informed me of the problems he found, and he showed me the problems as well. He provided me with an estimate for each appliance.
When he looked at my washer, he told me what the cost would be to fix it, and since it was substantial, he recommended that I replace the washer instead. He said he could repair it, but given the cost, it was up to me. I chose to purchase a new washing machine, and while Kyle was here working to finish up the other projects, he helped me look online for a new washing machine, and he offered suggestions for cost effective and quality replacements. While he was here, I mentioned that the dryer had not been drying well, and he immediately found that problem and fixed it.
Kyle was here for several hours as he meticulously worked through my appliance repairs, and he even went out in the pouring rain to finish cleaning out the dryer vent. His fee was extremely reasonable, and when he left, I knew that I had found the type of service and quality work that I had been looking for. KG will be my appliance repair company for life.
I highly recommend Kyle and KG Appliance Repair Service.